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Privacy Policy

True3D Technologies Inc.

Last updated: December 8, 2025

1. Introduction

True3D Technologies Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our spatial video platform and related services (the "Service").

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address)
  • Account credentials (username and password)
  • Profile information and preferences
  • Content you upload or create using our Service
  • Communications with us

Usage Information

We automatically collect information about how you use our Service, including:

  • Device information (IP address, browser type, operating system)
  • Log data (access times, pages viewed, actions taken)
  • Usage patterns and preferences
  • Location data (if you enable location services)

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Create and manage your account
  • Process and store your content
  • Communicate with you about the Service
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, and security alerts
  • Monitor and analyze usage and trends
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent: When you explicitly agree to share your information
  • Public content: Content you choose to make public on our platform
  • Service providers: Third-party companies that help us operate our Service
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes without your consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to provide you with our Service and for legitimate business purposes, such as:

  • Maintaining your account
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing our agreements

When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request corrections to inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information to another service
  • Objection: Object to certain uses of your information
  • Restriction: Request limitations on how we use your information

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and usage patterns. You can control cookies through your browser settings.

We also use analytics services (such as PostHog) to understand how our Service is used and to improve user experience.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

True3D Technologies Inc.

Email: privacy@true3d.com

Address: 25 Kent Ave, Suite 416, Brooklyn, NY 11249